Having things precious to us taken was a difficult experience. Having someone as knowledgeable & thoughtful as Bryan there working with us to make that right came as a great comfort. I'll not soon forget the sadness originally felt but more importantly I'll never forget the feeling that soon followed - that good people within your organization genuinely cared about us.
Steve - Spokane, WA
My new, stunning bracelet arrived just before 8 PM last night and I am crying tears of joy instead of tears of loss. I can't thank you enough for the professional and compassionate care you provided me.
Clare - Fairfield, CT
Grateful that my insurance works with this company! Very pleased!
Della - Chicago, IL
Thank you! I wanted to let you know you've been awesome. I wish more places had customer service as good as yours.
Corey - Denton, TX
I just wanted to brag on your team for just a minute. They are such a friendly, knowledgeable, prompt, professional and respectful group of people that I have ever had the pleasure of working with.
Audrey - Handling Adjuster
Made a recent college grad very happy that she didn't have to buy a computer in addition to paying back loans. THANK YOU!
William & Sue - Longview, WA
I have never had to make an insurance claim & was pleasantly surprised by how friendly & easy your staff made it. Thank you!
Cristi - Antioch, TN
I wanted to let you know that I received the replacement earring back from ReSource. Arlon and the folks over there were wonderful to work with. Very customer service focused and the earring looks fantastic. My wife literally can not tell the difference between the replacement and the old one.
Mike - Spicewood, TX
Just thought I'd drop you a note to let you the new Waterford arrived last night. I am thrilled to see things start being replaced, but the Waterford brought tears to my eyes. Thank you so much for all your help. I appreciate your work so much.
Tara - Fairplay, CO
I have never had anyone go so far above and beyond to help ME. Thank you so much.
Brandy - Blanchard, OK
Great people to work with when you're in this type of situation.
Gemma - Lynwood, CA
I have already told friends what a fantastic service this was. Removed the stress of a break-in.
Casey - Indianapolis, IN
It was an uneasy time for us after the burglary but you responded quickly and had everything replaced within a week. Thanks!
George - Milledgeville, GA
Your kindness, advice and follow-up took all of the stress from a process I was not looking forward to. The stone that I lost was from my original engagement ring, over 38 years old. I was so upset to have lost it and truly didn't know how I wanted to replace it. This new ring is a wonderful combination of the new and the old and I love it and will treasure it. Thank you for putting a smile back on my face and in my heart!
Madeline - Malverne, NY
As an adjuster, it is always hard to rely on various vendors for assistance in claim processing as their work product and service quality is out of the adjuster’s control. It is so nice to hear such great feedback about your service because it directly effects the policy holder’s claim experience.
Debbie - Handling Adjuster
Thank you for the extremely quick response to our claim :) It's nice to know that insurance companies do care. Thanks again!!
Linda - Parker, CO